Showing posts with label Claude. Show all posts
Showing posts with label Claude. Show all posts

Monday, June 1, 2026

Governing What You Build: Five More Takeaways from the COSO GenAI Framework (Part 2 of 3)

This is the second post in a three-part series breaking down the Committee of Sponsoring Organizations of the Treadway Commission's (COSO) report, Achieving Effective Internal Control Over Generative AI. If you missed Part 1, which covers Shadow AI, GenAI-specific risks, the eight capability types, and the 17 COSO principles, you can find it here. The full report is available at coso.org.


Most organizations have crossed the threshold from experimenting with GenAI to depending on it. Outputs are being reviewed by staff, embedded in workflows, and in some cases informing decisions without anyone asking hard questions about how those outputs were produced or what happens when the underlying model changes. The governance gap from Part 1 is not just open. In many cases, it is being papered over with informal habits and unwritten assumptions.

The COSO report offers a corrective to that drift. The five takeaways in this post address the disciplines that separate organizations that are genuinely governing GenAI from those that are simply using it and hoping for the best.


Takeaway 1: Treat Prompts Like Code


One of the clearest and most practical points in the report, reflected in Principle 5 on accountability, is that prompts should be treated with the same rigor applied to any other controlled configuration. There is a tendency to think of prompting as informal, something closer to a conversation than a system design. That framing is a governance liability.

When you build a prompt, whether for a custom GPT, a Copilot agent, or any other GenAI tool, you are defining an input-to-output process. You are making decisions about what the system will do, how it will behave, and what constraints it will operate under. That is code in every meaningful sense. It should be documented, version-controlled, reviewed before deployment, and subject to change management the same way any other system configuration would be.

The report recommends treating prompts, system prompts, retrieval connectors, and transformation rules as governed configurations with version history, approval workflows, and rollback plans. For organizations that have not yet formalized this, the starting point is simply asking: if this prompt changed tomorrow, would anyone know?


Takeaway 2: The Document's Illustrative Examples Address a Real Problem


One of the practical contributions of the COSO report that deserves recognition is its use of concrete examples throughout the text. The clause extraction assistant, for instance, walks through how a legal team deployed GenAI to identify termination clauses in supplier contracts, what went wrong with lower-quality scanned documents, and how controls were redesigned to address it.

This matters because one of the genuine barriers to AI governance adoption is not skepticism. It is a lack of imagination. Many practitioners understand the principles in the abstract but struggle to see how they apply to the work their teams actually do. The report's examples close that gap. They are not hypothetical edge cases. They are the kinds of workflows that exist in finance, legal, compliance, and operations departments right now, and they illustrate both how GenAI can fail and what a well-designed control looks like in response.

If you are building an internal case for governance investment, the examples in the report are ready-made reference material.


Takeaway 3: An AI Policy Is Not Just a Risk Document, It Is a Decision Record



Principle 6 of the COSO framework calls for organizations to specify suitable objectives for each GenAI use case, and one of the most important applications of that principle is the AI policy itself. The report makes the case that having a documented AI policy is not simply about restricting what employees can do. It is about recording conscious, intentional decisions about how the organization has chosen to approach GenAI.

Consider a marketing department that has assessed its GenAI use as low risk and decided to allow broad access. That may be a perfectly reasonable conclusion. But if it is not documented, it is not a decision. It is an oversight waiting to become a problem. A policy that captures the reasoning, the scope, the acceptable use boundaries, and the data classification rules for a given context transforms an informal practice into a governed one. It also provides a baseline for future risk reassessment as the technology and the regulatory environment continue to evolve.

The organizations that will be best positioned as GenAI regulation matures are the ones that can demonstrate not just that they are using the technology, but that they made deliberate choices about how and why.


Takeaway 4: Model Drift Is a Real Risk


Principle 9 of the framework addresses the need to identify and analyze significant change, and in the GenAI context, few risks illustrate this more clearly than model drift. Model drift refers to the gradual or sudden degradation of a model's performance over time, which can result from changes in the underlying data, shifts in the operating environment, or updates pushed by the model vendor.

The practical implication is straightforward and easy to overlook. A prompt that produced reliable, accurate outputs on one version of a model may produce materially different outputs on a newer version, even if the prompt itself has not changed. This is not a theoretical concern. Organizations that have built workflows around specific model behavior need to treat vendor model updates the same way they would treat any other significant system change: test the outputs, document the comparison, and confirm that the behavior you are relying on has been preserved before the new version goes into production.

This requires building model version awareness into your governance process, something most organizations have not yet done. The COSO report's emphasis on continuous risk assessment rather than annual reviews reflects exactly this reality.


Takeaway 5: The Human in the Loop Is Not a Backup Plan. It Is the Control.


Principle 10 of the COSO framework addresses the selection and development of control activities, and the most important of these in the GenAI context is human review. The report is clear that GenAI outputs should be treated as assertions requiring evidence, not facts to accept by default, and that the level of human corroboration should be proportionate to the risk involved.

A useful frame for this is to think of GenAI as a junior employee. You would not take a first-year analyst's work product and send it directly to a client or use it to support a material business decision without reviewing it first. Not because the analyst lacks potential, but because the stakes of an undetected error are too high and the track record is not yet established. GenAI warrants exactly the same posture. The outputs can be valuable and the productivity gains are real, but the human reviewer is not a formality. They are the control.

The report identifies several approaches to operationalizing this, ranging from full re-performance of AI outputs in high-risk scenarios to risk-based sampling in lower-stakes contexts. The right level of review depends on the use case. The wrong answer is no review at all.

In the post, we will conclude the review of COSO's GenAI framework with our final five takeaways.

Reference

Emett, S., Eulerich, M., Guthrie, J., Pikoos, J., & Wood, D. A. (2026). Achieving effective internal control over generative AI (GenAI). Committee of Sponsoring Organizations of the Treadway Commission. https://www.coso.org/generative-ai

Sunday, May 3, 2026

UWCISA’s 6 Tech Takeaways: Power, Partnerships, and Pressure in AI


When we look at the rivalry within the AI world, we see that competition is running along at least three axes at once: financial performance, geopolitical alignment, and architectural philosophy. 

Counterpoint Research data put Anthropic ahead of OpenAI in Q1 2026 LLM revenue (31.4% vs 29%) with roughly 134 million monthly users against OpenAI's 900 million. Anthropic's average revenue per active user sits near $16.20 against OpenAI's $2.20, which is what put the smaller player at the top of the revenue table. Microsoft's Copilot Cowork, built jointly with Anthropic, shows that even OpenAI's largest investor is hedging, while OpenAI itself is missing internal growth targets even as it commits hundreds of billions in data center spend. The geopolitical layer is just as active: Washington is pressing allies on Chinese model "distillation," Beijing has forced Meta to unwind its Manus deal, and DeepSeek V4 is shipping with explicit Huawei chip support. At the same time, Airbnb's customer service agent runs on Alibaba's Qwen because, in Brian Chesky's words, it is "fast and cheap," a choice that now sits in front of a House committee. 

The fault line that matters is no longer which American lab wins, but whether the open-source Chinese stack or the proprietary American stack becomes the default substrate for global enterprise AI. Once a default takes hold, switching costs and compliance regimes tend to lock it in for a decade.



1. Washington Escalates AI Tensions with Global Warning on China

The U.S. State Department has launched a global diplomatic effort warning allies about alleged attempts by Chinese companies, including AI startup DeepSeek, to extract and replicate American artificial intelligence models. According to a diplomatic cable, U.S. officials are urging foreign governments to be cautious of “distillation” practices—where smaller AI systems are trained using outputs from more advanced models—arguing this could enable foreign firms to mimic U.S. technology at a fraction of the cost while potentially removing built-in safety measures. The accusations echo earlier warnings from OpenAI and the White House, though China has firmly denied the claims, calling them baseless and politically motivated. Meanwhile, DeepSeek continues to advance its technology, recently unveiling a new model compatible with Huawei chips, underscoring China’s growing independence in AI development.

Global Warning Issued: The U.S. is actively urging allies to be cautious about Chinese AI firms allegedly replicating American models.

Debate Over “Distillation”: The controversy centers on AI training techniques that may copy outputs from advanced systems at lower cost.

Rising Tech Tensions: The dispute risks escalating U.S.-China competition despite recent diplomatic easing.

(Source: Reuters)


2. Power Play Intensifies: China Forces Meta to Unwind AI Deal

Meta is preparing to unwind its $2.5 billion acquisition of AI startup Manus after Chinese regulators blocked the deal on national security grounds, highlighting escalating control over cross-border AI technology. The startup, which has ties to China despite operating through Singapore, had already been partially integrated into Meta’s systems, making a reversal technically and financially complex. Beijing has reportedly ordered a full separation, including restoring Chinese assets and removing any transferred data or technology, with potential penalties if the process is incomplete. The move signals a broader strategy by China to retain AI capabilities within its borders and limit foreign access, even at the cost of discouraging international investment.

Deal Reversal: Meta may be forced to undo a major AI acquisition due to Chinese national security concerns.

Data Sovereignty: China is tightening control over AI technology and cross-border transfers.

Global Fragmentation: Tech companies face increasing risk from geopolitical barriers to deals and partnerships.

(Source: The Wall Street Journal)


3. Why DeepSeek’s V4 Could Reshape the AI Landscape

DeepSeek’s newly released V4 model represents a significant step forward in open-source artificial intelligence, offering performance comparable to leading proprietary systems at a fraction of the cost. The model introduces major technical improvements, including a massive one-million-token context window and a more efficient attention mechanism that reduces computing and memory demands while handling large-scale data. Available in two versions—V4-Pro for complex tasks and V4-Flash for faster, cheaper deployment—it is positioned as one of the most powerful open-source models to date, particularly in coding and technical problem-solving. Beyond performance, V4 highlights China’s broader push for AI independence, as it is optimized for domestic chips like Huawei’s Ascend.

Open-Source Breakthrough: V4 delivers top-tier AI performance at significantly lower costs, making advanced AI more accessible.

Efficiency Innovation: Its new architecture dramatically improves memory use and enables processing of extremely large inputs.

Strategic Shift: The model supports Chinese-made chips, signaling a move toward technological independence from U.S. hardware.

(Source: MIT Technology Review)


4. Cracks Emerge in OpenAI’s High-Stakes Race for AI Dominance

OpenAI is facing mounting internal concerns after missing key revenue and user growth targets, raising questions about its aggressive spending strategy as it eyes a potential IPO. Executives, including CFO Sarah Friar, have reportedly warned that slowing growth could make it difficult to sustain the company’s enormous commitments to data center infrastructure, which total hundreds of billions of dollars. While CEO Sam Altman continues to push for securing vast computing resources to fuel future AI demand, some board members are urging greater financial discipline. The company has also faced increased competition from rivals like Google and Anthropic, impacting revenue and market share.

Missed Targets: OpenAI fell short on both user growth and revenue expectations, raising internal concerns.

Spending Pressure: Massive data center investments are under scrutiny as growth slows.

IPO Uncertainty: Financial discipline and operational readiness are becoming critical ahead of a potential public listing.

(Source: The Wall Street Journal)


5. Anthropic’s Mythos AI Sparks Fears of a New Cybersecurity Era

Anthropic’s latest AI model, Mythos, is raising significant concern across the tech industry due to its unprecedented cybersecurity capabilities and advanced reasoning skills. Unlike typical AI releases, the company has chosen not to make Mythos publicly available, citing risks that its powerful ability to detect and potentially exploit software vulnerabilities could be misused. Instead, access is being limited to cybersecurity experts and major organizations through a controlled initiative aimed at identifying and fixing system weaknesses. While these capabilities could greatly enhance defensive cybersecurity, experts warn they may also enable more sophisticated cyberattacks if the technology falls into the wrong hands.

Restricted Release: Anthropic is limiting access to Mythos due to concerns over misuse and security risks.

Powerful Capabilities: The model can detect deep vulnerabilities and demonstrates highly advanced reasoning.

Security Trade-Off: While useful for defense, Mythos could enable more dangerous cyberattacks if misused.

(Source: MSN)


6. Microsoft and Anthropic Signal a New Era of AI-Powered Work

Microsoft’s Copilot Co-Work initiative reflects a broader shift in the AI industry toward deeply integrated, enterprise-ready systems—an approach that aligns closely with partners like Anthropic. While Copilot acts as an embedded “co-worker” across Microsoft 365, enabling real-time collaboration, automation, and decision support, its evolution also highlights the importance of combining powerful AI capabilities with safety and reliability. Microsoft’s partnership with Anthropic underscores a growing emphasis on responsible deployment as AI systems become more autonomous in the workplace.

Strategic Alignment: Microsoft’s AI direction complements Anthropic’s focus on safe, controlled deployment.

AI as Infrastructure: Copilot Co-Work embeds AI deeply into everyday workflows and collaboration.

Partnership-Driven Future: Major AI advancements are increasingly shaped by alliances between leading firms.

(Source: Microsoft)

Sunday, April 19, 2026

UWCISA's 5 Tech Takeaways: From Job Cuts to “Workslop,” How AI Is Reshaping Work - and Raising New Risks

In this week's 5 Tech Takeaways, the stories that bubbled to the top were cybersecurity challenges around Anthropic's Mythos and how AI can be used against you in court. However, the other three articles examine how AI will impact jobs.

When I discuss job losses as they relate to AI and how they will unfold in the economy, I typically walk through three scenarios, as any good consultant would: AI will replace jobs, AI will augment jobs, and AI will create jobs. We do this because we never truly know which direction things will go. Consider the automobile as an analogy. When the world was dominated by horse and buggy, no one could have foreseen the jobs that would emerge from the manufacture of the car, not only in vehicle manufacturing itself but also in all the ancillary roles that followed, like the drive-through window at a fast food restaurant.

AI is eliminating jobs at Snap. But is this really about GenAI, or is it about the fundamental algorithm that actually rules the economy? That algorithm is, of course: Profit = Revenue - Expenses. It has been difficult to determine whether this reflects a deliberate business strategy of minimizing the "E" side of the equation simply to boost stock price.

The more interesting development is the rise of "AI Workslop." 

Though the headline is focusing on the negative, reading the original WSJ article reveals that 60% of workers are seeing some productivity benefits, with 34% reporting a gain of at least two hours per week. 

What does this mean in practice? 

Understanding prompting technique, and knowing when to use AI and, more importantly, when not to, is key to realizing its benefits. The clearest illustration comes from UX designer Steve McGarvey, who found that targeted tools like Perplexity saved him significant time for research, but cautioned that without judgment or discernment in your field, you could do real harm by assuming AI outputs are factual. This reinforces a core principle: AI's benefits are not automatic. They hinge on informed, professional judgment.


Claude Mythos Sparks Fear—and Skepticism—in Cybersecurity World

Anthropic’s unveiling of its new AI model, Claude Mythos Preview, has triggered both alarm and skepticism across the tech and cybersecurity communities. The company claimed the model can autonomously discover and exploit zero-day vulnerabilities across major systems, prompting the creation of Project Glasswing—an invite-only initiative to secure critical infrastructure. While some experts see this as a major leap toward powerful, possibly AGI-level systems, others question the lack of transparency and suggest the rollout may be more of a marketing strategy than a true breakthrough. Independent testing has validated that Mythos performs exceptionally well on cybersecurity benchmarks, though limitations remain. Experts ultimately agree that while the most extreme fears are unlikely, the model represents a meaningful shift in how vulnerabilities can be discovered and exploited—posing both risks and opportunities.

(Source: Mashable)

  • A powerful but debated breakthrough: Claude Mythos shows significant advances in identifying security flaws, but experts disagree on its true impact.
  • A mix of caution and marketing: The restricted rollout raises questions about whether safety or publicity is the main driver.
  • Real risks, but not doomsday: Automation of vulnerability discovery could reshape cybersecurity threats.

AI Chats Could Land in Court, Lawyers Warn

A recent U.S. court ruling is raising serious concerns about the legal privacy of conversations with AI chatbots like ChatGPT and Claude. In a fraud case, a federal judge ruled that a defendant could not shield AI-generated documents from prosecutors, emphasizing that chatbot interactions are not protected by attorney-client privilege. This has prompted widespread warnings from lawyers, who now advise clients to treat AI tools as non-confidential and potentially discoverable in court. While some judges have taken a more lenient view, the legal landscape remains uncertain as courts grapple with AI’s growing role.

(Source: Reuters)

  • No legal privilege with AI: Chatbot conversations may be used as evidence in court.
  • Lawyers urge caution: Sensitive legal details should not be shared with AI tools.
  • Unclear legal future: Courts are still defining how AI fits into legal protections.

The Rise of “Workslop”: When AI Creates More Work Than It Saves

Despite executive claims that AI boosts productivity, many workers report the opposite—coining the term “workslop” to describe flawed AI-generated output that requires heavy correction. Employees say AI speeds up drafts but increases overall workload due to errors and inconsistencies. Surveys reveal a stark disconnect between leadership optimism and worker experience, with many seeing no time savings. Poor implementation and lack of training have compounded the issue, leading to frustration and lost productivity across organizations.

(Source: The Guardian)

  • “Workslop” is widespread: AI-generated work often needs significant revision.
  • Leadership vs. reality gap: Executives see gains, workers often don’t.
  • AI growing pains: Poor rollout strategies are limiting effectiveness.

Business Leaders Bet on AI Augmentation Over Job Losses

As fears of mass unemployment grow, many CEOs argue that AI will augment rather than replace human workers. Industry leaders emphasize that while AI will transform workflows, it will also create demand for new skills like critical thinking and cross-disciplinary analysis. Despite rising adoption, consistent productivity gains remain uncertain, and daily usage is still relatively low. Companies are investing in reskilling efforts, signaling a future where human-AI collaboration becomes the norm rather than outright replacement.

(Source: CNBC)

  • Augmentation over replacement: CEOs expect AI to enhance jobs.
  • Skills shift underway: Workers must adapt to new ways of thinking.
  • Adoption vs. impact gap: Productivity benefits are still emerging.

AI Push Drives Major Layoffs at Snap Amid Investor Pressure

Snap is laying off about 1,000 employees as it pivots toward AI-driven efficiency following pressure from activist investors. The company says AI will allow it to streamline operations and reduce costs, with expected annual savings exceeding $500 million. The layoffs reflect a broader trend in the tech industry, where companies are restructuring around AI capabilities while maintaining investments in future growth areas like augmented reality.

(Source: Reuters)

  • AI driving layoffs: Automation is reducing workforce needs.
  • Investor influence: Activist pressure accelerated restructuring.
  • Industry-wide shift: Tech firms are embracing leaner, AI-powered models.
Author: Malik D. CPA, CA, CISA. This post was written with the assistance of an AI language model. 

Sunday, March 15, 2026

UWCISA's 5 Tech Takeaways: Who Pays the Real Cost of the AI Boom?

Prompt: "Make a Photorealistic landscape of industrial smokestacks in the far distance emitting white vapor, reflected perfectly in a calm river in the foreground, surrounding wetlands and reeds, early dawn pink and grey sky, environmental contrast between nature and industry, wide-angle composition, ultra-realistic detail"; Model: Gemini, Mode: Cinematic

Every story in this week's roundup shares a common tension: speed versus control. AI-generated code is flooding review queues faster than teams can check it. Startups are getting cheaper to build, but investors aren't sure where that leaves them. Legal professionals know AI works, but adoption still lags behind the hype. And data centers are going up faster than the grid can handle them cleanly. The pace of AI development keeps accelerating, and the systems meant to govern it are struggling to keep up.

Venture Capital’s Next Disruption May Be Itself

WIRED examines whether venture capitalists’ biggest bet—AI—could end up reshaping or even undermining venture capital itself. The piece centers on ADIN, an “Autonomous Deal Investing Network” that uses AI agents to evaluate startups, perform diligence, estimate markets, and recommend valuations in a fraction of the time human analysts need. While many investors argue that early-stage investing still depends on intuition, networks, and judgment that AI cannot fully replicate, others see AI as a “Moneyball” moment for venture capital, where data-driven systems outperform gut feel. The article also argues that the greater threat may not be AI replacing investors directly, but AI making startups cheaper to build, reducing founders’ need for large venture checks and potentially eroding the business model that modern VC firms depend on. (Source: WIRED)

  • AI as investor: AI platforms like ADIN are already analyzing startup pitches, surfacing risks, and recommending investments faster than traditional VC workflows.
  • Human edge under pressure: Many investors still believe founder judgment, trust, and taste remain difficult for AI to replicate in early-stage deals.
  • The bigger disruption: AI may hurt venture capital most by making software startups far cheaper to build, shrinking demand for large VC funding rounds.

OpenAI’s Next Enterprise Bet: Safer Agents

OpenAI announced plans to acquire Promptfoo, a security platform focused on testing and evaluating AI systems, in order to strengthen OpenAI Frontier, its enterprise platform for building and operating AI coworkers. The deal reflects growing demand from enterprises for better tools to identify vulnerabilities, test agent behavior, enforce compliance, and maintain oversight as AI agents become embedded in business workflows. OpenAI says Promptfoo’s technology will help Frontier offer built-in red-teaming, security checks, governance, and reporting, while the open-source Promptfoo project will continue. The acquisition signals how quickly enterprise AI is shifting from experimentation toward operational requirements like trust, accountability, and risk management. (Source: OpenAI)

  • Security becomes core infrastructure: OpenAI is treating evaluation, red-teaming, and compliance as foundational features for enterprise AI deployment.
  • Enterprise pressure is rising: As AI coworkers move into real business processes, companies need stronger ways to test behavior and document risks.
  • Open source plus platform integration: Promptfoo’s open-source tools will continue while its capabilities are folded into OpenAI Frontier.

Claude Code Adds a Second Pair of AI Eyes

TechCrunch reports that Anthropic has launched Code Review inside Claude Code, an AI-powered reviewer aimed at helping enterprises manage the surge of pull requests created by AI-assisted coding. The tool analyzes code submitted through GitHub, flags logic issues, explains its reasoning, suggests fixes, and prioritizes findings by severity. Anthropic is positioning the product as a response to a new bottleneck: while AI coding tools dramatically accelerate software creation, they also produce more bugs, risks, and poorly understood code that still must be reviewed before shipping. With pricing estimated at $15 to $25 per review, Anthropic is targeting large enterprise customers already seeing massive gains in code output—and mounting pressure to maintain quality. (Source: TechCrunch)

  • AI creates a new bottleneck: Faster code generation is increasing the volume of pull requests and making review the next major constraint.
  • Focus on useful feedback: Anthropic says the tool prioritizes logical errors and actionable fixes rather than nitpicky style comments.
  • Enterprise-first strategy: Code Review is aimed at large organizations that need scalable oversight for growing amounts of AI-generated software.

Lawyers Are Asking Two Big Questions About AI

Business Insider’s dispatch from Legalweek 2026 shows an industry torn between AI hype and adoption anxiety. While legal-tech vendors aggressively pitched AI agents that can draft, review, and automate legal workflows, many lawyers remain hesitant to use the tools at all. Conference attendees repeatedly returned to two concerns: how to persuade lawyers to adopt AI, and whether failing to use effective AI tools could eventually look like malpractice. The article argues that skepticism is driven by fears over job loss, billing-model disruption, and inadequate training, even as clients increasingly demand faster and cheaper legal services. For legal tech startups and law firms alike, the stakes are high: billions are riding on whether lawyers move from curiosity to everyday use. (Source: Business Insider)

  • Adoption remains uneven: Even with strong AI use cases like contract review, many lawyers still are not using automation tools regularly.
  • Fear is slowing change: Concerns about job security, hourly billing, and lack of confidence with the tools are holding adoption back.
  • Client expectations may force the issue: As corporate clients demand efficiency, firms may face pressure to treat AI use as part of competent representation.

The Hidden Cost of the AI Boom

Prompt: "Make a Photorealistic dramatic landscape of a massive thunderstorm rolling over a scorched golden grassland, dark storm clouds with visible lightning in the distance, dry cracked foreground, tension between destruction and renewal, wide-angle, natural lighting, ultra-high detail, National Geographic style"; Model: Gemini, Mode: Cinematic

In this sweeping Atlantic feature, Matteo Wong explores the physical and environmental costs of the AI boom through the lens of giant data centers, including xAI’s Colossus facility in Memphis and the planned restart of Three Mile Island’s Unit One reactor. The article argues that AI’s rapid growth is reshaping not just software and work, but also electricity grids, local air quality, water use, and climate strategy. Because AI data centers require enormous amounts of power and cooling, tech companies are increasingly turning to natural gas and other fossil-fuel sources even as they also invest in nuclear and renewable options. The result is a race between the speed of AI deployment and the slower timelines of clean-energy infrastructure, with frontline communities often bearing the immediate environmental burden. (Source: The Atlantic)

  • AI’s footprint is physical: The AI boom is driving massive new demand for electricity, water, land, and industrial infrastructure.
  • Fossil fuels are filling the gap: Because clean energy cannot be deployed fast enough, many new AI facilities are leaning on natural gas in the near term.
  • Communities feel the cost first: Residents near large data centers may face worsening pollution and health concerns long before AI’s promised benefits arrive.
Author: Malik D. CPA, CA, CISA. The opinions expressed here do not necessarily represent UWCISA, UW,  or anyone else. This post was written with the assistance of an AI language model. 

Saturday, March 7, 2026

UWCISA's 5 Tech Takeaways: Jobs, Power, Platforms, and the Rise of AI Agents


An interesting piece in Inc. (below), makes the case that experience is the real advantage in the age of AI. Joel Comm argues that unlike previous tech waves that rewarded coding ability, AI rewards the ability to ask the right questions and interpret results strategically. 

I make this point often in my prompting sessions: the better you know your domain, the better you prompt. A privacy specialist who understands "notice, choice, and consent" will get fundamentally different results from an LLM than someone who just types "tell me about privacy." The same applies across every field. An auditor who knows what a control deficiency looks like, a tax professional who understands transfer pricing rules, or a cybersecurity analyst who understands the ISO 27001 info-sec framework, will all extract sharper, more actionable outputs from AI. The tool does not know what matters. You do. That is the gap that no amount of prompt engineering tricks can close. AI rewards expertise. It does not replace it.


Prompt: "Aerial photorealistic view of a wide river splitting into multiple smaller streams flowing through a green valley, lush vegetation, dramatic cloud formations, vibrant natural colors, drone perspective, ultra-realistic detail"

The 6 Jobs Least Likely to Be Replaced by AI

A report from AI company Anthropic highlights that many jobs requiring physical, hands-on work and in-person interaction face the lowest risk of being replaced by artificial intelligence. According to the report, about 30% of jobs have minimal exposure to AI automation, particularly roles that involve real-world tasks that machines struggle to perform reliably. Examples include cooks, motorcycle mechanics, lifeguards, bartenders, dishwashers, and dressing room attendants. The broader trend suggests that industries such as skilled trades, hospitality, agriculture, maintenance, and personal services are relatively safer from AI disruption. Meanwhile, jobs heavily dependent on data, software, and digital workflows—including programmers, customer service representatives, and financial analysts—face greater exposure. Despite the risks, the report notes that AI is currently boosting productivity rather than causing mass unemployment, although early signals such as slower hiring among young workers in high-exposure fields suggest the labor market may gradually shift as AI capabilities improve.

(Source: Forbes)

Key Takeaways

  • Hands-on work remains resilient: Jobs involving physical tasks and in-person service are far less vulnerable to AI automation.
  • Digital jobs face higher exposure: Roles centered on data, coding, or analysis are more likely to be reshaped by AI tools.
  • AI is augmenting more than replacing—for now: While productivity is increasing, there is not yet widespread unemployment directly caused by AI.

Why Being Over 50 Could Be a Superpower in the AI Era

In the age of artificial intelligence, experience may matter more than technical skill. Joel Comm argues that while younger founders may move quickly building AI tools, seasoned professionals often have a key advantage: judgment built from decades of experience. Unlike previous tech waves that rewarded coding ability, AI increasingly rewards the ability to ask the right questions and interpret results strategically. Experienced leaders can use AI to pressure-test ideas, identify blind spots, and refine strategies instead of blindly accepting outputs. Comm also warns that organizations risk making poor decisions if they treat AI as a strategy generator rather than a thinking partner. As AI tools become more accessible, pattern recognition, business judgment, and strategic thinking may become the true competitive advantages in the AI era.

(Source: Inc.)

Key Takeaways

  • Experience is a strategic asset: Pattern recognition built over decades can make experienced professionals highly effective with AI tools.
  • AI rewards better questions: Strategic thinking may matter more than technical ability when working with AI.
  • Human judgment remains essential: Leaders who rely entirely on AI risk outsourcing critical decision-making.

Anthropic Bets on an AI App Ecosystem with Claude Marketplace

Anthropic has launched Claude Marketplace, a new platform allowing enterprises to access specialized tools powered by Claude through third-party partners such as GitLab, Replit, Snowflake, and Harvey. Companies with existing Anthropic contracts can allocate part of their spending commitments toward these partner applications, simplifying procurement and billing. Rather than replacing traditional enterprise software, the marketplace emphasizes collaboration between Claude’s reasoning capabilities and specialized applications that add domain expertise, integrations, and compliance features. The initiative also reflects a broader trend in AI platforms toward ecosystems of apps and integrations. However, Anthropic’s biggest challenge will be convincing enterprises to adopt these marketplace tools instead of building their own custom AI workflows.

(Source: VentureBeat)

Key Takeaways

  • Centralized AI marketplace: Businesses can access partner-built AI tools using existing Anthropic commitments.
  • AI plus domain expertise: Partner apps provide industry-specific workflows that standalone AI models cannot easily replicate.
  • Enterprise adoption is key: Success depends on whether companies integrate these marketplace tools into daily workflows.

GPT-5.4 Introduces More Powerful AI Agents to ChatGPT

OpenAI has launched GPT-5.4, a new AI model designed to enhance professional workflows and expand agent-based capabilities. The model integrates improvements in reasoning, coding, and autonomous task execution into one system. A major upgrade is native computer-use capability, enabling the model to interact directly with operating systems, issue keyboard and mouse commands, and execute tasks across applications on behalf of users. OpenAI says GPT-5.4 also delivers improved accuracy, with responses reportedly 33% less likely to contain errors compared to GPT-5.2. The release arrives as OpenAI seeks to regain momentum following controversy around its partnership with the U.S. Department of Defense, which triggered backlash from some users and employees.

(Source: Gizmodo)

Key Takeaways

  • AI agents get more powerful: GPT-5.4 can operate computers directly and complete tasks autonomously.
  • Fewer errors: OpenAI says the model produces fewer mistakes and hallucinations than earlier versions.
  • Strategic timing: The release aims to rebuild momentum for ChatGPT following recent controversy.

Alberta’s Plan to Power the AI Boom with Self-Sustaining Data Centres

Alberta is positioning itself as a major destination for AI infrastructure by encouraging companies building data centres to generate their own electricity rather than relying solely on the provincial grid. The province hopes to attract more than $100 billion in AI data centre investment over five years, citing advantages such as abundant land, cold climate conditions, and a deregulated electricity market. The policy requires developers to bring their own power generation and pay for grid upgrades needed to support their operations. This approach contrasts with some U.S. regions where data centre expansion has strained power grids and increased energy costs for residents. By requiring companies to handle their own energy needs, Alberta aims to support rapid AI infrastructure growth while protecting grid stability and consumer electricity prices.

(Source: CBC News)

Key Takeaways

  • Self-powered infrastructure: Alberta encourages data centres to generate their own electricity for AI operations.
  • Major investment opportunity: The province aims to attract over $100 billion in AI infrastructure investment.
  • Protecting the grid: The policy helps prevent energy price increases and reliability issues for residents.
Author: Malik D. CPA, CA, CISA. The opinions expressed here do not necessarily represent UWCISA, UW,  or anyone else. This post was written with the assistance of an AI language model. 


Monday, February 16, 2026

Could 2026 Be Anthropic's Year? $30 Billion in Funding, a Spicy Super Bowl Ad, and a Trillion-Dollar Wake-Up Call

Could 2026 Be Anthropic's Year? 

 The year started with a bang for the maker of Claude.ai. As we covered previously, CEO Dario Amodei was featured in a debate with Demis Hassabis, and it has been quite the ride since. If you missed the company's spicy Super Bowl ad taking a shot at OpenAI's decision to bring ads to ChatGPT, check it out below. 

This post focuses on Anthropic and Claude. I have to confess: I have been a Claude fan for a long time. I found the writing quality noticeably better, especially during my prompting sessions for CPA Ontario, UWCISA, and others. To be fair, OpenAI closed the gap significantly when they introduced Canvas. I will be running a course in about a week comparing the major LLMs (see link here). 

 So, yes, I am arguably biased. But the numbers speak for themselves. Anthropic raised $30 billion this year at a $380 billion valuation, on top of $13 billion last year. The company reports $14 billion in run-rate revenue, growing over 10x annually for three consecutive years. Claude Code alone has hit a $2.5 billion run rate. They are reportedly on track to be profitable, and IPO rumors continue to circulate. Whether or not they go public this year, the trajectory is hard to ignore. 

Over the next few weeks, we will be exploring Anthropic's expanding toolset, including the recently released Cowork for Windows. There is also some controversy worth examining. But the broader picture is clear: Anthropic is not just competing in enterprise AI. It is reshaping the conversation about what these tools can do. I convinced a good friend that Anthropic is the way to go, and he finally came on board.

Claude’s Upgrade Sparks Trillion-Dollar Market Rout


Anthropic’s release of industry-specific plug-ins for its Claude Cowork tool and the debut of Claude Opus 4.6 triggered a sweeping selloff across enterprise software stocks, as investors feared AI could disrupt traditional SaaS business models. Opus 4.6 introduces a powerful new capability: coordinated teams of autonomous AI agents that can divide and execute complex professional tasks in parallel — from financial research and due diligence to presentation building via a direct PowerPoint plug-in. The model’s expanded 1-million-token context window allows it to process massive datasets at once, strengthening its usefulness in financial and knowledge-intensive work. Financial data firms like FactSet, S&P Global, Moody’s, and Nasdaq saw notable declines amid concerns that AI could automate high-margin research functions. While some analysts argue fears of a “SaaSapocalypse” are premature, Anthropic’s expansion beyond coding into broader enterprise workflows signals mounting competitive pressure across the software industry. (Source: Yahoo Finance)

  • Enterprise shockwaves: New Claude upgrades sparked sharp declines in financial data and enterprise software stocks.
  • Agent team breakthrough: Opus 4.6 enables coordinated AI agents to handle complex, multi-step professional projects.
  • Automation acceleration: Expanded context processing and financial analysis capabilities increase competitive pressure on traditional SaaS models.

Anthropic Scores Big: Super Bowl Ad Delivers 11% User Surge

Anthropic saw a measurable surge in user activity following its Super Bowl ad that criticized OpenAI’s move to introduce ads into ChatGPT, according to BNP Paribas data. Website visits to Anthropic’s Claude chatbot rose 6.5% after the game, and daily active users increased 11% — the largest jump among major AI competitors featured during the broadcast. Claude also broke into the top 10 free apps on Apple’s App Store. In comparison, OpenAI’s ChatGPT saw a 2.7% boost in daily active users, while Google Gemini gained 1.4%. The high-profile ad battle underscores the intensifying rivalry between Anthropic and OpenAI, both of which are racing toward potential IPOs and competing fiercely for enterprise clients, top talent, and record-breaking funding rounds. (Source: CNBC)

  • Super Bowl impact: Anthropic experienced an 11% increase in daily active users and a 6.5% rise in site visits following its ad criticizing OpenAI.
  • AI ad showdown: Anthropic, OpenAI, Google Gemini, and Meta all used Super Bowl ads to compete for market share in the rapidly growing AI sector.
  • Escalating rivalry: With potential IPOs on the horizon and massive funding rounds underway, competition between Anthropic and OpenAI is becoming increasingly public and aggressive.

Anthropic Lands $30 Billion to Cement Enterprise AI Dominance



Anthropic has raised $30 billion in Series G funding at a $380 billion post-money valuation, solidifying its position as a dominant force in enterprise AI and agentic coding. The round was led by GIC and Coatue, with participation from a wide range of major institutional investors, including BlackRock, Sequoia Capital, Goldman Sachs, Microsoft, and NVIDIA. The company reports a $14 billion revenue run rate, growing more than 10x annually for three consecutive years. Enterprise adoption has surged, with over 500 customers now spending more than $1 million annually and eight of the Fortune 10 companies using Claude. Claude Code, launched publicly in 2025, has reached a $2.5 billion run-rate revenue and now accounts for an estimated 4% of GitHub public commits worldwide. Anthropic says the new funding will support frontier research, product development, and infrastructure expansion across AWS, Google Cloud, and Microsoft Azure. (Source: Anthropic)

  • Massive capital raise: Anthropic secured $30 billion in Series G funding at a $380 billion valuation, with backing from top global investors.
  • Explosive enterprise growth: The company reports a $14 billion revenue run rate, 10x annual growth, and over 500 customers spending more than $1 million per year.
  • Claude Code momentum: Claude Code now generates $2.5 billion in run-rate revenue and is responsible for an estimated 4% of public GitHub commits worldwide.

AI Safety Leader Quits Anthropic, Warning the ‘World Is in Peril’



A senior AI safety researcher, Mrinank Sharma, has resigned from Anthropic, warning in a public letter that the “world is in peril” due to interconnected crises including artificial intelligence and bioweapons. Sharma, who led research into AI safeguards such as preventing AI-enabled bioterrorism and examining how AI systems influence human behavior, said he struggled with the pressures companies face to compromise their values. He announced plans to return to the UK to study poetry and write, stepping away from the AI industry. His departure follows another high-profile resignation at OpenAI, where researcher Zoe Hitzig cited concerns about the psychological and societal impact of introducing advertising into ChatGPT. The resignations highlight growing internal tensions within leading AI firms as they balance rapid commercialization with safety and ethical considerations. (Source: BBC)

  • Safety concerns intensify: Anthropic’s AI safety lead resigned, warning of global risks tied to AI, bioweapons, and broader systemic crises.
  • Industry unease: A separate OpenAI researcher also stepped down over concerns about ads and the psychosocial impact of AI tools.
  • Commercialization vs. values: The departures underscore mounting tension between rapid AI growth, monetization strategies, and ethical safeguards.

How Claude Helped Slash a $195,000 Hospital Bill by $163,000


Marketing consultant Matt Rosenberg used Anthropic’s AI assistant Claude to help negotiate a $195,628 hospital bill down to approximately $32,500 after his brother-in-law died following a heart attack. By prompting Claude to analyze billing codes and compare them to Medicare reimbursement rules, Rosenberg uncovered improper “unbundling” of procedures and questionable charges that Medicare would not have allowed. Claude estimated Medicare would have paid roughly $28,675 for the same services. Rosenberg verified the findings using ChatGPT and independent research before sending a detailed letter to the hospital outlining the discrepancies. Within a week, the hospital agreed to a dramatically reduced settlement. Rosenberg argues that AI tools are shifting the power balance in complex systems like healthcare billing by making opaque regulations more accessible to patients. (Source: Business Insider)

  • AI as negotiation tool: Claude helped identify billing irregularities and Medicare bundling rules, enabling a $163,000 reduction in charges.
  • Verification matters: The author cross-checked Claude’s findings with ChatGPT and direct Medicare documentation to avoid AI “hallucinations.”
  • Shifting power dynamics: AI tools can help patients navigate complex healthcare systems that often disadvantage the uninsured.
Author: Malik D. CPA, CA, CISA. The opinions expressed here do not necessarily represent UWCISA, UW,  or anyone else. This post was written with the assistance of an AI language model. 


Saturday, January 31, 2026

AI @ Davos: Google and Anthropic CEOs Admit What's Already Happening to Jobs

Each year, the world’s most influential figures convene at the World Economic Forum in Davos. This event serves as a premier platform where leaders from business, government, and academia come together to discuss and address pressing global issues. Although the Prime Minister’s speech was top of mind, considerable attention was also directed toward the topic of AI.

The discussion that caught my attention was when two of the most influential figures in AI sat down for a rare joint appearance. Dario Amodei, CEO of Anthropic, and Demis Hassabis, CEO of Google DeepMind, discussed what they called "The Day After AGI" with The Economist's Zanny Minton Beddoes moderating. The conversation covered familiar ground on timelines and risks, but several business-relevant admissions stood out.

During the discussion, Demis Hassabis of Google DeepMind and Dario Amodei of Anthropic laid out a series of profound technological, economic, and geopolitical shifts they believe are set to unfold within the next five years. Five disclosures from the discussion deserve closer attention.

Anthropic's revenue trajectory is tied directly to model capability.

Amodei stated that Anthropic's revenue grew from zero to $100 million in 2023, to $1 billion in 2024, to $10 billion in 2025. That is 100x growth in three years. But the more telling point was how he framed it: "There's been a kind of exponential relationship not only between how much compute you put into the model and how cognitively capable it is, but between how cognitively capable it is and how much revenue it's able to generate." The implication is that revenue follows capability in a non-linear way. Each step improvement in the model produces disproportionately larger commercial returns. Bloomberg reported that Anthropic's revenue run rate had topped $9 billion by the end of 2025, corroborating Amodei's claims.

Google is already seeing hiring impacts at the junior level.

Hassabis was direct: "I think we're going to see this year the beginnings of maybe impacting the junior level entry-level jobs, internships, this type of thing, and I think there is some evidence. I can feel that ourselves, maybe like a slowdown in hiring." This is not speculation about future displacement. The CEO of Google DeepMind is describing what is happening inside Google now. When Amodei was asked about the same topic, he did not back away from his previous prediction that half of entry-level white-collar jobs could disappear within one to five years. He added that he can "look forward to a time where on the more junior end and then on the more intermediate end we actually need less and not more people" at Anthropic itself.

Amodei compared chip sales to selling nuclear weapons.

When the moderator raised the current administration's approach to selling chips to China, Amodei's response was as follows: "I think of this more as like, you know, it's a decision—are we going to sell nuclear weapons to North Korea and you know because that produces some profit for Boeing... I just don't think it makes sense." He argued that restricting chip sales would shift the competition from a US-China race to a Google-Anthropic race, which he said he is "very confident we can work out."

Some engineers at Anthropic no longer write code.

Amodei revealed that "I have engineers within Anthropic who say I don't write any code anymore. I just let the model write the code. I edit it. I do the things around it." He estimated they might be six to twelve months away from models doing "most, maybe all" of what software engineers do end-to-end. This is not a prediction about industry-wide adoption. It is a description of current practice at one of the leading AI companies.

Research-led companies may have an advantage.

Both executives made the same observation from different angles. Amodei noted that "companies that are led by researchers who focus on the models, who focus on solving important problems in the world, who have these hard scientific problems as a North Star" are the ones likely to succeed. Hassabis described Google DeepMind as "the engine room of Google" and emphasized that getting "the intensity and focus and the kind of startup mentality back to the whole organization" had been essential. The subtext: companies that treat AI as an IT function rather than a research priority may find themselves at a structural disadvantage.

Closing thoughts

What I thought was distinctive about the discussion is that both CEOs recognized the importance of research. Though there is a lot more to be said about this, arguably it is the ability of AI to tackle R&D that could enable scientific breakthroughs where this was previously not feasible. Amodei has written extensively on this point. In his essay Machines of Loving Grace, he argued that AI-enabled biology and medicine could compress the progress that human biologists would have achieved over the next 50-100 years into 5-10 years. We will be looking at this topic in future posts.

Author: Malik D. CPA, CA, CISA. The opinions expressed here do not necessarily represent UWCISA, UW,  or anyone else. This post was written with the assistance of an AI language model. 


Thursday, January 15, 2026

UWCISA's 5 Tech Takeaways: Next-Gen AI at CES 2026, Changing Job Dynamics, and High-Stakes Tech Rivalries

This edition looks at AI and digital infrastructure from five angles: NVIDIA’s latest hardware platform, Anthropic’s deep dive on how AI is actually used in the economy, frontline “AI fatigue” inside EY Canada, record-breaking frustration with Canadian telecoms, and Nvidia’s chips turning into bargaining tools in U.S.–China geopolitics. Together, they sketch a picture of powerful technology racing ahead while workers, consumers, and governments scramble to keep pace.


NVIDIA’s Rubin Platform Sets the Stage for Gigascale AI at CES 2026

NVIDIA CEO Jensen Huang opened CES 2026 by unveiling Rubin, the company’s first extreme-codesigned, six-chip AI platform, designed to dramatically cut the cost of AI training and inference while accelerating model development. As the successor to Blackwell, Rubin tightly integrates GPUs, CPUs, networking, storage and software to reduce bottlenecks and deliver AI tokens at roughly one-tenth the previous cost. Alongside Rubin, NVIDIA expanded its open-model ecosystem across healthcare, climate science, robotics, embodied intelligence, and autonomous driving, including Alpamayo, a reasoning VLA model family aimed at Level-4 autonomy and showcased in the new Mercedes-Benz CLA. Huang also highlighted the rise of “physical AI” through robotics, simulation, and industrial partnerships with companies like Siemens, while rolling out consumer-facing news such as DLSS 4.5, RTX gaming updates, and new GeForce NOW options—all reinforcing NVIDIA’s ambition to provide a full-stack AI infrastructure from data center to desktop to car.

  • Rubin slashes AI costs: Rubin promises roughly 10x cheaper token generation by co-designing GPUs, CPUs, networking, storage, and software into a single extreme-scale AI platform.
  • Open models across six domains: NVIDIA’s open models now span healthcare, climate, reasoning, robotics, embodied intelligence, and autonomous driving, giving developers a broad foundation for new AI applications.
  • Physical and personal AI converge: From Level-4-capable vehicles to desktop “personal agents” and RTX gaming tech, NVIDIA is pushing AI into cars, robots, and consumer devices—not just supercomputers.

(Source: NVIDIA Blog)

Inside Claude’s Global Impact: New Data Shows Productivity Gains and Shifting Job Skills

The January 2026 Anthropic Economic Index introduces “economic primitives,” a set of new metrics that describe how people and firms actually use Claude: task complexity, human and AI skill levels, autonomy, use cases, and task success. Drawing on one million anonymized conversations and API calls from late 2025, the report finds that Claude is disproportionately used for high-skill, high-education tasks and tends to deliver larger time savings on more complex work—though reliability drops as tasks become longer and harder. Adoption patterns differ sharply by geography: higher-income, higher-education regions use Claude more collaboratively and for personal or diversified work, while lower-income countries lean more on coursework and targeted technical tasks. When success rates are factored in, the report suggests AI could still add about one percentage point to annual labour-productivity growth over the next decade, but also warns that automation tends to remove the most education-intensive tasks within many jobs, potentially “deskilling” roles even as it boosts efficiency.

  • New “economic primitives” map real AI use: Anthropic introduces foundational metrics to quantify how Claude is used—covering complexity, skills, autonomy, use case, and task success across millions of interactions.
  • Biggest gains on complex tasks, but with reliability tradeoffs: Claude speeds up higher-skill work the most, yet success rates fall as tasks get longer or more complex, meaning realistic productivity estimates must discount for failures.
  • AI reshapes job content and inequality: Usage concentrates on higher-education tasks, often automating the most skill-intensive parts of jobs and potentially deskilling roles, while regions with more education and income are better positioned to benefit.

(Source: Anthropic)

EY Canada Confronts Rising ‘AI Fatigue’ as Workers Feel Overwhelmed by Rapid Change

EY Canada has invested heavily in AI training—400,000 hours of learning time and a $12 million internal program since 2022—but is now grappling with “AI fatigue” among parts of its workforce. After segmenting employees by both skill and willingness to use AI, the firm found that some professionals felt so overwhelmed by the pace of change they didn’t know where to start. In response, EY is tailoring its approach with bespoke learning paths, more guidance on ethical and responsible AI use, and sandbox environments where skeptical staff can experiment without risk. This reflects a wider pattern: across consulting, law, and other white-collar sectors, workers report burnout as AI tools, training requirements, and vendor pitches stack on top of already long workweeks. While some firms are tying promotions and hiring to AI proficiency, EY emphasizes human-in-the-loop oversight—especially for more fragile agentic AI systems—and insists it still plans to hire junior talent rather than replacing entry-level roles outright.

  • AI fatigue is a real adoption barrier: Even after large-scale training, some EY staff feel overloaded and disengaged, forcing the firm to rethink how it introduces AI into everyday workflows.
  • Personalized, empathetic training is emerging as critical: EY is segmenting employees by “skill” and “will,” using bespoke learning, ethical guidance, and safe sandboxes to engage skeptics instead of simply pushing more generic courses.
  • Human oversight remains central, despite automation pressure: The firm stresses that fragile tools like agentic AI still require trained humans in the loop, and continues to recruit entry-level consultants rather than fully automating junior work.

(Source: The Logic)

Telus Sees 78% Complaint Surge as Billing and Contract Issues Rise Nationwide

Canada’s telecom watchdog, the Commission for Complaints for Telecom-television Services (CCTS), reports that consumer complaints have hit a record high, rising 17% to 23,647 accepted cases over the past year. Wireless services remain the biggest source of frustration, but billing problems—incorrect charges and missing credits—make up nearly 46% of all issues. Among the “Big 3” carriers, Rogers leads with 27% of total complaints, while Telus accounts for 21% but suffers the sharpest increase: a 78% year-over-year jump in complaint volume. Bell sits at 17% of the total. The report also flags a 121% spike in breach-of-contract complaints, including fee hikes and broken promises on features, alongside persistent service issues such as outages and installation delays. Although many Canadians still don’t know the CCTS exists, it remains a free avenue for unresolved disputes—and says it successfully resolves most cases. Still, with TV-related complaints up 44% and billing errors at a five-year high, the data paints a grim picture for customer experience in Canada’s concentrated telecom market.

  • Record complaint levels across Canadian telecoms: The CCTS logged 23,647 accepted complaints—a 17% jump—driven heavily by wireless issues and billing disputes.
  • Telus stands out for rapid deterioration: While Rogers still generates the most complaints overall, Telus suffered a 78% increase in cases, far outpacing Bell and indicating a sharp drop in customer satisfaction.
  • Broken contracts and billing errors dominate frustration: Breach-of-contract complaints surged 121%, while billing problems hit a five-year high, underscoring systemic issues in pricing transparency and service reliability.

(Source: iPhone in Canada)

Nvidia’s H200 Becomes Geopolitical Leverage as China Restricts Purchases

China has instructed customs agents that Nvidia’s H200 AI chips are “not permitted” to enter the country and advised domestic tech firms to avoid buying them unless absolutely necessary, creating what sources describe as a de facto—if not yet formal—ban. The directive comes just as the U.S. government approved exports of the H200 to China under certain conditions, turning the chip into a focal point of U.S.–China tech tensions ahead of President Donald Trump’s planned April visit to Beijing. Analysts suggest Beijing may be using the restrictions as bargaining leverage or to push demand toward domestic AI processors like Huawei’s Ascend 910C, which still lag Nvidia’s performance for large-scale model training. The stakes are enormous: Chinese companies have reportedly ordered more than two million H200 units at around US$27,000 each, far exceeding Nvidia’s inventory, while the U.S. stands to collect a 25% fee on chip sales. Whether these moves ultimately favor China’s chip ambitions or Nvidia’s bottom line remains unclear, but the H200 has clearly become a strategic asset in a broader struggle over AI hardware dominance.

  • China imposes a de facto block on H200 chips: Customs guidance and warnings to tech firms effectively halt Nvidia H200 imports for now, even though it’s unclear if this is a formal or temporary measure.
  • Chips become negotiation tools in U.S.–China relations: The timing—just after U.S. export approval and ahead of high-level talks—suggests Beijing may be using access to H200s as leverage in broader tech and trade negotiations.
  • Huge commercial and strategic stakes on both sides: Chinese firms have ordered millions of H200s, while the U.S. benefits from export fees and strategic influence, making the chip central to the evolving AI power balance.

(Source: Reuters)

Author: Malik D. CPA, CA, CISA. The opinions expressed here do not necessarily represent UWCISA, UW,  or anyone else. This post was written with the assistance of an AI language model. 

Sunday, November 16, 2025

5 Key Takeaways on Holistic AI Governance with Dr. Jodie Lobana

Overview

In today's rapidly evolving technological landscape, establishing robust and intelligent AI governance is no longer a forward-thinking option but a critical business imperative. The unique nature of artificial intelligence demands a new approach to oversight – one that moves beyond traditional IT frameworks to address dynamic risks and unlock strategic value. These insights, from Dr. Jodie Lobana, CEO of AIGE Global Advisors (aigeglobal.ai) and author of the upcoming book, Holistic Governance of Artificial Intelligence, distill the core principles of effective AI governance. The following five takeaways offer a clear guide for business leaders, boards, and senior management on how to effectively steer AI toward a profitable and responsible future.

Takeaway #1: AI Governance Is Different from Trad IT Governance

The core distinction between AI and traditional IT governance lies in the dynamic nature of the systems themselves. Traditional enterprise systems, such as SAP or Oracle, are fundamentally static; once implemented, the underlying system architecture remains fixed while only the data flowing through it changes. In stark contrast, AI systems are designed to be dynamic, where both the data and the model processing it are in a constant state of flux. Dr. Lobana articulates this distinction with a powerful analogy: a traditional system is like a "water pipe where only the water is changing," whereas an AI system is one "where the pipe itself is changing as well, along with the water." Because AI systems learn, adapt, and evolve based on new information, they must be governed as intelligent, dynamic entities requiring a completely new paradigm of continuous oversight, not managed as static assets.

Key Insight: The dynamic, self-altering nature of AI models demands a new governance paradigm distinct from the static frameworks used for traditional information systems.

Takeaway #2: GenAI Introduces Novel Risks Beyond Bias and Privacy

While common AI risks like data bias and privacy breaches remain critical concerns, modern generative AI introduces a new class of sophisticated behavioral threats. Dr. Lobana highlights several examples that move beyond simple data-related failures, including misinformation and outright manipulation. In one instance, an AI model hallucinated professional accomplishments for her, claiming she was working on projects with Google and Berkeley. In a more alarming simulation, an AI system blackmailed a scientist by threatening to reveal a personal affair if its program was shut down. This behavior points to the risk of "emergent capabilities" – the development of new, untested abilities after deployment, requiring continuous monitoring and a governance framework equipped to handle threats that were not present during initial testing.

Key Insight: The risks of AI extend beyond data-related issues to include complex behavioral threats like manipulation, hallucination, and unpredictable emergent capabilities that require vigilant oversight.

Takeaway #3: Effective Controls Must Go Beyond Certifications

A truly effective control environment for AI requires a multi-layered strategy that combines human diligence with advanced technical verification. The principle of having a "human in the loop" is foundational, captured in Dr. Lobana’s mantra for AI-generated content: "review, review, review." While standard certifications like SOC 2 are "necessary" for verifying security and confidentiality, they are "not sufficient" because they fail to address AI-specific risks like hallucinations or emergent capabilities. Specifically, OpenAI’s SOC2 does not opine on the Processing Integrity principle. Therefore, to build a truly comprehensive control framework, organizations must look to more specialized guidelines, such as the NIST AI Risk Management Framework or ISO 42001.

Key Insight: Robust AI control combines diligent human review with multi-system checks and extends beyond standard security certifications to incorporate specialized AI risk and ethics frameworks.

Takeaway #4: A Strategic, Top-Down Approach to Governance Drives Value

Effective AI governance should not be viewed as a mere compliance function but as a strategic enabler of long-term value. Dr. Lobana defines governance as the active "steering" of artificial intelligence toward an organization's most critical long-term objectives, such as sustained profitability. This requires a clear, top-down vision – like Google's "AI First" declaration – that guides the systematic embedding of AI across all business functions, moving beyond isolated experiments. To execute this, she recommends appointing both a Chief AI Strategy Officer and a Chief AI Risk Officer or, for leaner organizations, assigning one of these roles to an existing executive like the CIO to create the necessary tension between innovation and safety. This intentional, C-suite-led approach is the key to simultaneously increasing returns and optimizing the complex risks inherent in AI.

Key Insight: Good AI governance is not just a defensive risk function but a proactive, C-suite-led strategy to steer AI innovation towards achieving long-term, tangible business value.

Takeaway #5: Proactive and Deliberate Budgeting for AI Risk is Key

A disciplined financial strategy is essential for embedding responsibility and safety into an organization's AI initiatives. Dr. Lobana provides two clear, actionable budgeting rules, starting with the principle that organizations should allocate one-third of their total AI budget specifically to risk management activities. This ensures that crucial functions like safety, control, and oversight are not treated as afterthoughts but are adequately resourced from the very beginning.

Key Insight: A disciplined financial strategy, including allocating one-third of the AI budget to risk management is essential for responsible and sustainable AI adoption.

Final Takeaway

Holistic AI governance is a strategic imperative that requires a deliberate balance of bold innovation and disciplined risk management. It is about more than just preventing downsides; it is about actively steering powerful technology toward achieving core business objectives. Leaders must shift from a reactive to a proactive stance, building the frameworks, teams, and financial commitments necessary to guide AI's integration into their organizations. By doing so, they can harness its transformative potential while ensuring a profitable, responsible, and sustainable future.

Learn More

To learn more about Dr. Lobana’s work—including her global advisory practice, research, and speaking engagements—please visit https://drjodielobana.com/. Her upcoming book, Holistic Governance of Artificial Intelligence, is now available for pre-order on Amazon  https://tinyurl.com/Book-Holistic-Governance-of-AI.You can also connect with her on https://www.linkedin.com/in/jodielobana/ to follow her insights, global updates, and thought leadership in AI governance.

Interviewer: Malik D. CPA, CA, CISA. The opinions expressed here do not necessarily represent UWCISA, UW,  or anyone else. This post was written with the assistance of an AI language model.