eMail is incrasingly being seen as a major part of the information systems. Indeed, several studies show that significant information is being retained in email/ this means that retention strategy becomes an important systems policy. "To help government organizations enhance their e-mail communication programs, the U.S. Government Accountability Office (GAO) released Federal Records: Agencies Face Challenges in Managing E-mail (PDF, 200 KB), which summarizes the current state of e-mail policies in four agencies of contrasting size and structure."
See the write up at: http://www.theiia.org/itaudit/new-developments/new-developments-6-10-08/enhanced-e-mail-retention-efforts-needed/
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