Wednesday, March 12, 2008
IBM Systems Journal | Vol. 47, No. 1, 2008 - Service Science, Management, and Engineering
Service Innovation has been an area of growing importance in the glpobal economy and one that firms need to come to grips with in their systems design and delivery efforts. This issue of the Ibm Systems Journal contains eight articles on this important new field. IBM Systems Journal Vol. 47, No. 1, 2008 - Service Science, Management, and Engineering
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